Overview

Effort BPO is a global business process outsourcing company with deep industry and business process knowledge, a partnership approach and comprehensive service offerings that enable us to deliver business value to all the leading and growing companies. We offer a wide range of services across Banking and Financial Services, Telecommunications, Manufacturing services, Supply chain management, Insurance and Retail management services. Effort BPO very finely weaves across services through the customer lifecycle,
Milestones
including customer acquisition,
customer care, billing, collections and
transaction processing.

Effort BPO leverages on its technology solutions that best suit our clients and provide them with operational excellence. We offer the benefit of efficiency and increased efficacy to all our clients, which help them to meet their needs in a timely and cost-effective way.

After a decade of success in the DSA sector, Mr. Akshay Chhabra founded Effort BPO in 2004. Mr. Chhabra had the foresight to identify hitherto-untapped opportunities, especially in the IT, Education and Finance sectors and the vision to transform those opportunities into a well-oiled mechanism for delivering lasting value to clients requiring end-to-end business management solutions.

Thanks to its dedication, eye for innovation and commitment to perfection, Effort BPO has grown exponentially over the last five years, successfully building a repertoire of innovative BPO solutions and a network of highly satisfied clients. Effort BPO today ranks among the Top 15 domestic BPOs in India, and our achievements have been broadly showcased in the Banking sector, as also the other sectors that we operate in.

Having branched out geographically across India, we are now expanding globally. Our strategic alliances in China will materialize in the latter part of 2009-10, where we will be conducting our business in both Mandarin and Cantonese.

Our proficiency across capabilities within the BPO space has helped us expand our business proposition in both inbound and outbound process management services. With our unswerving focus on client satisfaction and a keen eye for innovation, we have successfully partnered our clients in expanding their business, both vertically and horizontally.

Our biggest differentiator is our approach to “extending your enterprise.” We understand that working the way our clients work is key to outsourcing success. Clients elect to partner with us quite simply because our management practices, systems and processes are geared to a simple fact - outsourcing succeeds when the provider works hand-in-hand with the client, bringing new processes and systems, new performance-enhancing techniques and skills, fundamentally solving business problems and moving the dial together, and not imposing their culture.

Flexibility is the cornerstone of our success. Not all organizations seek to implement radical change. We engage with equal passion with clients seeking to implement a “trial and learn” model, one process at a time, as with those aiming to transform multiple processes or complete functions at once.

Clients expect their providers to have a deep level of industry and process intimacy. So whether you seek to outsource shared back-office processes, such as finance and accounting, procurement, human resources administration, customer care and research and analytics or industry-specific processes, we ensure that we leverage our deep industry knowledge to ensure that your outsourcing succeeds.

Our relentless focus on quality has been acknowledged independently by the industry. We ensure that continuous improvement is built into our processes rather than managed as a one-off project.